Privacy Policy

Last Updated: September 10, 2025

1. Overview

Digital Artisan FZCO (“WIFTT,” “we,” “us,” and “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy (“Privacy Policy”). This Privacy Policy describes how we collect and use your Personal Information when you visit our website at https://www.wiftt.com or otherwise use the Platform as described further in the Terms of Service, and that you may provide in electronic messages to WIFTT.

Please read this Privacy Policy to understand our policies and practices regarding your Personal Information and how we will handle it. If you do not agree with our policies and practices, do not use the Platform. By accessing or using the Platform, you agree and consent to this Privacy Policy.

WIFTT may change this Privacy Policy at any time, at its discretion. Your continued use of the Platform after we make changes is deemed to be acceptance of and consent to those changes, so please check the Privacy Policy periodically for updates.

This Privacy Policy is subject to and governed by the WIFTT Terms of Service. The Services are part of the Platform and are described further in the Terms of Service.


2. The Types of Information That WIFTT Collects About You and How WIFTT Collects Information About You

WIFTT may collect two types of information from you when you visit the Platform: Personal Information and Non-Personal Information (collectively “Information”).

  • Personal Information refers to data by which you may be personally identified, such as name, email address, employer, job title and department, and telephone number.
  • Non-Personal Information means data that is about you, but does not identify you specifically.

We collect Information:

  • Directly from you when you provide it to us (e.g., subscribing, creating an account, requesting services, booking an appointment, or contacting us).
  • From third parties (partners, vendors, marketing companies, service providers, etc.) when permitted by law.
  • Automatically as you navigate through the Platform (via cookies, pixel tags, and similar technologies). Please view our Cookies Policy for details.

3. How WIFTT Uses Personal Information

We use Personal Information for purposes such as:

  • Functionality and Development of the Platform and WIFTT Services.
  • Customer Support, Updates, and Reporting.
  • Business Operations including accounting, auditing, billing, fraud monitoring, and compliance with UAE regulations.
  • Communications (security updates, service notices, marketing in accordance with preferences).
  • Advertising and Marketing (personalized campaigns when legally permissible).
  • Statistical Purposes (traffic reports, feature improvement).

WIFTT is the Data Controller of all Personal Information collected through the Platform, except where otherwise stated.

We will retain Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required under UAE law.


4. How WIFTT Protects Your Information

We implement reasonable administrative, technical, and organizational measures to safeguard Personal Information against unauthorized access, loss, misuse, or disclosure. However, no system is 100% secure. If you suspect your account has been compromised, please contact us immediately (see “How to Contact Us” below).


5. When WIFTT Shares Your Information

We may share Personal Information:

  • With affiliates, vendors, and service providers (IT, hosting, data analysis, auditing, etc.).
  • With partners for joint services, marketing, or research (with consent where required).
  • For advertising and marketing (in accordance with your preferences).
  • To comply with UAE legal obligations, law enforcement, or court orders.
  • In connection with business transfers (mergers, acquisitions, restructuring).
  • With your explicit consent.

WIFTT does not sell Personal Information for monetary compensation.


6. Information From Children

We do not knowingly collect Personal Information from children under 16 in compliance with UAE law. If such data is found, we will promptly delete it.


7. Links to Other Websites and Services

This Privacy Policy does not apply to external websites or third-party services linked to or from the Platform. We encourage you to review the privacy policies of those websites or services.


8. Do Not Track

Currently, the Platform does not respond to browser “Do Not Track” signals.


9. Your Rights Under UAE Law

Under UAE Federal Law No. 45 of 2021 on the Protection of Personal Data (PDPL), you may have the right to:

  • Access, correct, or request deletion of your Personal Information.
  • Restrict or object to certain processing activities.
  • Withdraw consent (where processing is based on consent).
  • Lodge complaints with the UAE Data Office if you believe your data rights are violated.

To exercise your rights, please contact us using the details provided below.


10. International Data Transfers

WIFTT may transfer your Personal Information outside the UAE to trusted partners, service providers, or affiliates, but only in compliance with applicable UAE data protection laws and with safeguards to ensure your information is protected.


11. How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your Personal Information is handled, please contact us at:

Website: https://www.wiftt.com
Email: info@wiftt.com